Reservation policy

Reservation policy

Minimum stay of 2 nights, 100% payable upon booking. Possibility of one night only when taken between two reservations (see the calendar for each cabin). Minimum stay of 3 nights on weekends where there is a statutory holiday, during the Holidays and spring break (1 or 2 nights possible if between 2 reservations). ADJUSTMENT OF THE CANCELLATION POLICY IN VIEW OF COVID-19 In the event of closure on our part in accordance with government instructions or in the event of your inability to attend your stay in connection with COVID-19 (presence of symptoms, positive test or closure of your region), we offer you to convert the amounts incurred into credit for a future stay in one of our wonderful cabins. The credit is valid until November 30, 2022. Cancellation 30 days in advance, fixed fee of $25, you will come back another time! Cancellation 15 to 30 days in advance, 75% refund. Cancellation less than 15 days, no refund. You are responsible for your stay, the name on the reservation must be the person who will be present. No possibility to transfer the stay, thank you. Arrival from 3 p.m., departure before 11 a.m. We will meet you at the reception on your arrival. You will receive an email message 6 days before your arrival with the complete list of what is included and the detailed direction to get to Laö Cabines. We are not far away if needed, reachable at all times by phone, text message or email. Access only on foot to the cabins. Luggage transport service available ($10). Non-smoking cabins, an amount will be taken from your credit card if it smells of cigarettes inside. Out of respect for the environment please pick up your cigarette butts, nature thanks you. A security deposit of $100 can be taken from your credit card. We check the premises when you leave, the dishes must be clean, the cabin too, thank you. Only the BLÖK a du Piquant cabin welcomes dogs. A security deposit of $100 can be taken from your credit card if your animal has caused damage. Dogs must be on a leash at all times on site. Wild animals can roam freely. Out of respect for everyone on site, please avoid excessive noise and music. Nature makes a beautiful symphony Wood included to heat the cabin responsibly from Thanksgiving to Victoria Day. You can always buy wood for your bonfires, encouraging healthy consumption. The wood is already at your cabin. For safety and disease reasons, only our wood is allowed on the site, thank you! **** COVID-19: Please note that you must respect the measures imposed by the government : Obligation to wash your hands before entering the sanitary block (a disinfectant is at the entrance) and to wear a mask . Respect a minimum distance of two meters between people who do not live at the same address. You should not come if you are experiencing any of the symptoms of COVID-19 (cough, fever, difficulty breathing, loss of smell or taste) or if you have been in contact with an infected person in the last 10 days . (We will offer you a credit to postpone your stay) In the event of non-compliance with the measures put in place, employees will be allowed to intervene. Detailed procedures have been planned in the event that a client presents symptoms or tests positive for COVID-19. If you have any questions, you can contact the staff of the company. Thank you for your understanding! Together for a healthy Quebec!